My thoughts on design, product, and process. (Also on [Medium](https://medium.com/@nicolarushton))

# [The lean product design process: A guide](/content/blog/the-lean-product-design-process/index.html)

# [On compromise between design and engineering](/content/blog/on-compromise-between-design-and-engineering/index.html)

# [The researcher as a facilitator of learning: Awkward Silences podcast](/content/blog/awkward-silences-podcast/index.html)

# [Notes on taking notes (in user interviews)](/content/blog/notes-on-taking-notes-in-user-interviews/index.html)

# [How to: Asking good questions in a user interview](/content/blog/how-to-asking-good-questions-in-a-user-interview/index.html)

# [How to run a retro that doesn't suck](/content/blog/how-to-run-a-retro-that-doesnt-suck/index.html)

# [Why the warm-up questions in a user interview are so important](/content/blog/why-the-warm-up-questions-in-a-user-interview-are-so-important/index.html)

# [Stop doing user interviews. Start having conversations.](/content/blog/stop-doing-user-interviews-start-having-conversations/index.html)