My thoughts on design, product, and process. (Also on Medium)

The lean product design process: A guide

On compromise between design and engineering

The researcher as a facilitator of learning: Awkward Silences podcast

Notes on taking notes (in user interviews)

How to: Asking good questions in a user interview

How to run a retro that doesn't suck

Why the warm-up questions in a user interview are so important

Stop doing user interviews. Start having conversations.